In a move to digitize the banking experience for all customers,
PeopleLink Video Call Center solution offers a unique Feature that
allows customers to interact from their desktop, tablet or smart
phone. Digitization is the future of banking and we are hopeful that
the new service will be immensely useful to all the banks and the
customers. PeopleLink Video call center application delivers the best
audio and video output. All the video sessions will be done in high
quality, without any lags in the video even during the time of
bandwidth fluctuations.
Relationship Banking Over a Video Call:
Customers of the private sector bank/Public sector bank can schedule a Video conferencing call with the Branch Managers/Relationship Mangers or co-Branch instantly from anywhere and anytime.
Faster Transactions’, the need of the day:
FD booking, RTGS, NEFT & funds transfer can be done through a video call.
Banking Information:
Using MiVR menus, financial institutes can create economical video accessibility sites that allow callers to access common or specific information.
Banner Services:
Digital Signage inbuilt in the Video conferencing, a powerful tool to promote your most attractive schemes.
Data Collaboration:
Share the customer data while on the call with customer, mark or annotate temporarily to point out the details, share media files to enhance the experience of the esteemed customer.
Remote Settings:
The Call Centre Representative can change the Audio Video Settings of the remote user to help them with the best experience.
Secure with Recording every call.
Relationship Banking Over a Video Call:
Customers of the private sector bank/Public sector bank can schedule a Video conferencing call with the Branch Managers/Relationship Mangers or co-Branch instantly from anywhere and anytime.
Faster Transactions’, the need of the day:
FD booking, RTGS, NEFT & funds transfer can be done through a video call.
Banking Information:
Using MiVR menus, financial institutes can create economical video accessibility sites that allow callers to access common or specific information.
Banner Services:
Digital Signage inbuilt in the Video conferencing, a powerful tool to promote your most attractive schemes.
Data Collaboration:
Share the customer data while on the call with customer, mark or annotate temporarily to point out the details, share media files to enhance the experience of the esteemed customer.
Remote Settings:
The Call Centre Representative can change the Audio Video Settings of the remote user to help them with the best experience.
Secure with Recording every call.
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